Standard servicing requirements for optimal performance

 Valve Replacement
PTR (hot relief) valve — Replace every 5 years
Cold relief valve – Replace every 5 years
Tempering valve – Replace every 5 years
Sacrificial Anode – Replace every 5 years

Home Owner / Resident Responsibilities
PTR (hot relief) valve – Manually release every 3-6 months
Cold relief valve – Manually release every 3-6 months

Visually inspect – It is highly recommended that a visual inspection takes place monthly. This is to inspect/smell for any potential costly water or gas leaks. 

Please note that in Western Australia it is highly recommended that a plumber inspect all components every second year due to extremely poor water quality

NCLUSIONS
• Ensure the unit is between 4 and 7 years old or due for 5-yearly service
• Remove burner and pilot assembly and clean debris and injectors
• Supply and install replacement anodes (if applicable)
• Supply and install 15mm cold relief valve
• Supply and install 15mm hot relief valve
NOTE: To only supply and install cold relief = $140+, hot relief = $160+, BOTH hot and cold relief valves = $240+


ADDITIONAL EXTRAS
• If either valve is 20mm OR a PTR extension, then an extra $25+ per valve will be added
• If a standard tempering valve is present and requires changing an extra $100+ will be added
• If there is no gas valve present an extra $30+ will be added to supply and cut in a 15mm Dura Eagle gas cock
• If there are issues with the burner, pilot assembly or thermostat (gas control valve) then this price will include a basic inspection and remedy up to 10 minutes only
Rheem Stellar Service = $520+


The average lifespan of a storage tank is 10 years. Performing a service every 4-7 years will ensure your tank can last for 30+ years”

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